Questions
Straight answers before you call
What should I do first when I find water in my home?
Stay safe first. If water is near outlets, appliances or the electrical panel, stay out and shut off power at the breaker only if you can reach it without standing in water. Stop the source if it is safe to do so (a fixture valve or the main shutoff), take photos before moving anything, and call us. Do not use a household vacuum on standing water.
How quickly does damage turn into mold?
Mold can begin growing on damp materials within about one to two days, which is why fast extraction and drying matter. Materials that stay wet, such as drywall, insulation and carpet pad, are the usual starting points.
Can wet drywall or carpet be saved?
Often, when the water was clean and drying starts quickly. Sewage, river flood water and materials that stayed wet for days usually need to be removed. We measure moisture first and tell you which materials can be dried in place and which cannot.
Do you handle both the cleanup and the repairs?
Yes. We handle water removal, drying and any needed demolition, and can rebuild drywall, flooring, cabinets and paint, so you deal with one company from the first call to the finished room.
Do you work with homeowners insurance?
We document the damage with photos, moisture readings and equipment logs, and can share that record with your carrier. Your insurer decides what is covered, and you are free to choose your own contractor.
Do you also handle mold and fire damage?
Yes. Water damage is our main focus, but we also remediate mold and clean up after fires, including smoke and soot. Water from firefighting is often a job of its own, and we handle that too.
Which parts of Harrisburg do you serve?
We cover Harrisburg zip codes 17101, 17102, 17103, 17104, 17109, 17110, 17111, 17112, 17113 and 17120, plus nearby communities such as Susquehanna Township, Lower Paxton, Swatara, Steelton, Camp Hill and Lemoyne.